Ministry of Defence to offer 3-hour record retrieval service at London RootsTech


07 October 2019
For the first time, and exclusive to Rootstech, the Ministry of Defence are planning to offer a service whereby an order for a service record can be placed and the record made available for collection three hours later.

RootsTech London takes place at Excel from 24 to 26 October 2019 and for the first time, representatives from the MOD Medals and Records Office will be in attendance.

The MOD stand, supported by Restore plc, will be staffed by a DBS team, with colleagues from the Air Historical Branch, army and RAF disclosure branches and Restore plc.

Service details

Payment of £30 will be taken when the order is placed. The service will be available only for Army and RAF service records confirmed as held by the Ministry of Defence, and, where the subject individual is less than 116 years from date of birth, a death certificate will be required.

For those killed in action, reference to the CWGC database will be accepted. So remember to bring your relatives name, date of birth and death certificate.

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In addition, if you already have a service record but are unsure what it says or how to interpret it, then DBS experts will be on hand to assist you.

QUICK LINK: How to identify a military medal

(image copyright MOD, Crown Copyright)