findmypast changes

Hello, I've just posted this information on our forum, but am popping it here too, so that readers who are not forum users can find it more readily.

As we're all likely to be well aware by now, many of the recent changes to the findmypast website have been met with frustration and confusion by the site users. Family Tree has compiled a list of questions, which findmypast are now looking at, and we hope that the answers will go some way to explaining both how the new developments came about, and future courses of action that findmypast might be looking at.

Our questions cover categories, such as: the thinking behind the new site, particularly its search interface; the beta-testing process; clarification of which issues are temporary glitches and which are not going to be subject to review; refunds; and the implications, as regards the old site, of the new findmypast site being aligned with the international one.

Over the years many in the family history community, myself included, have really enjoyed using findmypast for tracing our trees, so we hope that the future developments will see the site restored to its former reputation.

We'll keep you posted on our forum and on our blog.